At Blind Rocket Tees, we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is just not right. We’ve made our return policy as easy as possible. For our policy see the customer agreement below.
Within 15 Days – You must return your product within 15 days of the product being shipped. Returns must be shipped back to our warehouse within 7 days of receiving your product. Includes original packaging and product in new condition – Any returned product(s) must be returned in all of their original packaging, and in like-new condition. Blind Rocket Tees may reject the returned product if there is damage to the product and/or product packaging.
If a product is deemed unfit for return, Blind Rocket Tees will notify the customer that the return has been rejected and no refund will be issued to the customer. The customer can choose one of the following options.
The product will be shipped back to the customer at a shipping cost of $30 ; or
The product will be recycled.
If you do not select one of the above options within 14 days of Blind Rocket Tees informing you that your return has been rejected, the product will be recycled.
As long as your return adheres to the requirements described above, follow these steps to return your product: Please email the Blind Rocket Tees team at firstname.lastname@example.org let us know you’re returning your product.
After reviewing your email, we will email you a return label. Print out the return label and securely attach it to a suitable shipping carton.
Drop the package off at the shipping carrier’s closest location.
We will receive and review the products you’ve returned. If the returned products have met all of our return policy requirements, we will process the refund and send you a confirmation email. We are only able to credit the original credit card used to make the purchase. Please allow up to 8 business days for this process.
If you have any questions or concerns about making a return, feel free to contact our Blind Rocket Tees support team at info@blindrockettees.
Every effort is made to maintain sufficient stock of all the products we offer. Potential inventory shortages at our distributor may impact our ability to fulfill an order. We reserve the right to cancel an order if we are, for any reason, unable to fulfill the order requirements. If we are unable to fulfill an order, we will notify you by email.
Inventory shortages or other fulfillment issues may cause delays. Your order is shipped using a carrier that we have selected. We cover the shipping fee as long as the shipping address is located in Canada and the Continental United States. Once you have completed your purchase on our online store, we will provide you with an estimated delivery date. Every effort is made to facilitate delivery of your order on time, and by the estimated delivery date. After your order is processed and fulfilled, we will send you an email containing the order tracking number. Once your order is fulfilled and placed in the hands of our selected shipping carrier, we cannot guarantee any delivery date indicated by the carrier.